Teleservice

OUR OFFER

TELEASSISTANCE BY OpenVPN INFRASTRUCTURE

Access to the systems is via a dedicated 3G router, installed at the customer, with the access credentials to the infrastructure pre-loaded during installation and not accessible from the outside.

Features

ASCOVPN server takes care of managing the interconnections between the clients through encrypted authentication certificates

No client data is stored on the server

The server is listening H24 to establish the connection immediately

All data in transit are encrypted with 2048 bit decryption keys

Ultra-wide band for the passage of large amounts of information between clients

Independent connection service, not interconnected to the customer's corporate network

 

Cybersecurity

UP TO 4 SECURITY LEVELS

1. PHYSICAL: The router is switched on by the customer only in the event of an intervention request.

2. CREDENTIALS: Access to the ASCOVPN is reserved only for holders of credentials generated by the server itself and preloaded in the router.

3. AUTHENTICATION: User authentication request in the VPN.

4. AUTHORIZATION: Access to teleassistance programs by authorization

 

Advantages

Faster control of the functional state of the local instrumentation

Greater ability to monitor the operation of the equipment

Optimum management of preventive maintenance

Drastic reduction of corrective intervention times

Reduction of intervention costs

Greater presence at the end customer

 

 

 

Purpose

Test ON-LINE of equipment operation

Hardware and software diagnostics

Forcing execution

Remote changes and uploads

HMI remoting and operator panels

Support for operators

Courses and training courses remotely

Troubleshooting

LEGAL NOTICES

About Cookies

WHERE WE ARE

CONTACTS

ASCOsistemi S.r.l.
Via Circonvallazione, 29 - 57023 Cecina (LI)
Tel: +39.0586321067
PEC: pec@pec.ascosistemi.it
E-mail: info@ascosistemi.it

Sede legale:
via Eva Montevecchi 11c - 57023 Cecina (LI)

P.IVA: 01868390491
REA: 202770
Cap. Soc.: 10.000 Euro i.v.